CV

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Work Experience

Freelance
Mar 2021 - Present

Voice and Experience Designer

In my most recent contract, I lead the Elections Design Team at the BBC, guiding product design from inception to implementation, ensuring a seamless user experience throughout for both, users and colleagues.

I enjoy collaborating on projects exploring new technologies like voice and IoT. Some of the clients I’ve worked with include the Department for Education and reed.co.uk.

Recent clients:
- Department for Education
- Reed.co.uk
- SharpEnd
- Skilled Creative
- Splendid

Discovery (Eurosport)
Feb 2020 - Mar 2021

Senior Experience Designer (Connected Devices)

I led the development of the connected TV app for Eurosport across six platforms. Within the connected devices team, I also played a pivotal role in shaping our strategy for voice interaction. Additionally, I actively contributed to the evolution of our design system and provided crucial support to my colleagues.

Publicis Sapient
May 2016 - Feb 2020

Senior Experience Designer

I had the opportunity to collaborate on a wide array of projects for clients spanning different industries. From conducting research to prototyping, I engaged in both short-term and long-term initiatives, utilising a range of skills. One of my key focuses became voice technology, and I took the lead on several initiatives aimed at strengthening the agency's expertise in this field.

7digital
Feb 2015 - Feb 2016

UX Lead

I led the newly formed design team, focusing on mobile and web platforms. Championing design thinking, we prioritised data-driven decisions and user research to ensure a consistent multi-platform experience.

Accenture
Jun 2013 - Feb 2015

User Experience (UX) Consultant

I collaborated across diverse industries, from government to retail, on medium to long-term projects. Led design delivery for a government project, and mentored junior colleagues.

Blip Blip Industries
Aug 2012 - Jun 2013

Creative Technologist

Worked as a designer and developer on two projects: 
1. The development of a low resolution LED screen that displayed live interactions through Kinect.
2. A MIDI player made with water-tuned wine glasses.

Multitouch Barcelona
Oct 2012 - Feb 2013

Creative technologist

Worked as a designer and developer on two projects: 
1. The creation of a smart shelf to help organise a DVD/CD collection.
2. The development of a customised ping pong scoreboard for an inter-agency competition.

Urano Films
Oct 2010 - Mar 2011

3D Artist

- Created visual material to support opera and theatre performances.
- Modelled and animated 3D objects, from characters to musical instruments and abstract shapes.

ElIndio Films
Dec 2009 - Aug 2010

3D Animator

- Led the 3D team in charge of the motion capture synchronisation and tidy up.
- Animated characters and facial expressions.

Education

Pompeu Fabra University
2011 - 2012

MSc. Cognitive Systems and Interactive Media

ICESI University
2005 - 2010

BA. Interactive Media Design

University of the Arts London
2018

Experience Design for Retail (Short Course)

Skills

  • Voice UI Design
  • Experiential Design
  • Interaction Design
  • Prototyping
  • User Research
  • Retail Experience Design

Tools

  • Voiceflow
  • Figma
  • Sketch
  • Axure
  • Arduino
  • Processing

Other Interests

  • Archery
  • Arts and crafts (see Hartey)
  • Playing and listening to music

Get in touch

Send me an email: hi@dianamundo.com or get in touch via LinkedIn